Tuesday, December 20, 2005

Tales from the Checkout - 2

Following on from the first
Was reflecting in a talk recently about control in the various forms of employment I've had. The cartoon version is that in software development you're in control - any mistake is your fault - work at your pace. On the checkout there's continuous interaction, far shorter segments and then you start again - though there are knockons - people get aggravated if you make a mess of the preceding customer and take ages.
To some extent you are in control there's all kinds of things that you see that the customer doesn't know about, but it's far more of an alliance you can work together - or not!
Scanning rate still increasing monotonically and by (usually) more than 0.1 per week!

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